Contact Us

Send us a message and we will take the time to get to know you so we can help you find your amazing holiday.

E-mail: playanegraguesthouse@gmail.com

Contact Info

FAQ

Still not sure if we can be of help? Check through some frequently asked questions and then send us a message.

SECURITY DEPOSIT

Unfortunately, we can’t accept credit card via Internet.
To secure you reservation we are sending you a PayPal payment request.
Canadian guest can pre paid throught Interac transfert
First night : for a reservation 1 to 6 nights
Three first nights: for a reservation more than 7 nights.
Once the deposit received, we will send you a confirmation of your reservation.

RESERVATION CANCELLATION POLICY

We are a small hotel and any change to an existing reservation will have an affect on the reservation of other potential guests who would like to stay with us.

It is important that all guests be aware that we have reserved the room specifically for you. So, your reservation is sacred and we defend your dates against any and all who request them as their own.

We cannot be responsible for late arrivals (including plane delays), early checkouts, change of plans, pregnancy or rain. That means that you can change your plans or have your plans changed by extenuating circumstances but you are responsible to pay for them.

If we can re rent your room, you will be refunded.

*More than 30 days notice – Full refund (less your bank fees).

Special offers: PROMO CODE

Because you take time to reserve directly with us, from our web site, mention the promo code: direct
You will save automaticly 5%. (can not be added to another promotion,or during christmas, new year time and Easter)